Prototype. Figures, partners and availability shown here are illustrative.

The fleet

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A handpicked selection from across Zimbabwe.

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For renters

Four steps, finished before you land

Most people arrange a car through a cousin, a friend of a friend, or a number passed around on WhatsApp. It usually works. When it does not, you are standing at arrivals with no car and nobody to call.

  1. 1

    Search and book

    Pick your dates and city. Every vehicle listed belongs to an operator we have checked, with the price fixed for the full hire.

  2. 2

    Get checked

    Upload your passport or ID and your driving licence, take a selfie, and we verify you. Usually done within a day.

  3. 3

    Choose your cover

    Take the damage waiver and leave no deposit, or pay the operator's cash deposit as usual. Your choice.

  4. 4

    Collect the keys

    The operator meets you at arrivals or in town. Photos of the car go on record at handover, so there is no argument later.

What is included

Every hire, as standard

A fixed price

What you are quoted is what you pay. No surprise charges on collection, no rate that changes because the season got busy.

Roadside cover

Every vehicle carries 24 hour recovery through Onward. If it will not start in Kwekwe at nine at night, someone comes.

Condition on record

Timestamped photos taken at collection and at return, by both sides. Existing marks are logged before you drive away.

Tracking fitted

Every car in the network is tracked. It protects the operator's asset, which is why they can offer better terms to checked renters.

Someone to call

A support line that sits between you and the operator if something goes wrong. Disputes go to us, not to an argument in a car park.

Airport collection

Meet at arrivals at Robert Gabriel Mugabe International, Joshua Mqabuko Nkomo International, or Victoria Falls.

Vehicles

Four classes, honest rates

Rates vary by operator and season. These are the ranges you should expect, so you know whether a quote is reasonable before you accept it.

ClassTypical vehiclesDaily rate
EconomyNissan March, Honda Fit, Toyota Aqua$35 to $45
SaloonToyota Corolla, Fit Shuttle, small crossover$45 to $60
Mid SUV and twin cabToyota Fortuner, Isuzu MU-X and D-Max, older Prado$65 to $85
Premium 4x4New Prado, Land Cruiser$120 to $150

Hires of a week or more are priced lower per day. Tell us your dates and the rate reflects them, rather than you finding out afterwards that a weekly rate existed.

Unlimited mileage

The charge nobody warns you about

Many hires in Zimbabwe cap you at 200km a day and charge around $0.50 for every kilometre over. Drive to Nyanga and back, or do a few trips out to the farm, and you can add a hundred and eighty dollars to a three day rental without ever being told it was coming.

Every listing on Handover states its mileage policy before you book. Where a cap applies, you can lift it for a fixed daily amount and stop thinking about it.

14 days
3,200
Unlimited mileage for this hire$126

$9.00 a day. At 3,200km you would go 400km over a 200km daily cap, which would cost you $200 in excess charges. Buying unlimited saves you $74.

Why it is worth having

You stop planning your trip around a meter. Most people underestimate how far they drive once they are home and visiting family across provinces.

When to skip it

If you are staying in Harare and doing short runs, the standard allowance is plenty. We will tell you when the sums do not favour buying it.

No cap in the first place

Some operators offer unlimited mileage as standard. Those listings are marked, and you do not need to buy anything.

The damage waiver

Put down nothing instead of three hundred dollars

A cash deposit is the worst part of renting a car in Zimbabwe. You carry USD notes through an airport, hand them to someone you have just met, and then hope you get them back after an inspection you cannot really argue with.

The waiver replaces that. You pay a fixed daily amount, leave no deposit, and your liability is capped if the car is damaged. The repair is handled by a licensed insurer, not settled between you and the operator on the day you fly home.

14 days
$400
Waiver cost for this hire$184

$13.16 a day, reduced for a longer hire. Instead of leaving $300 to $800 in cash, the most you can lose on damage is $400.

 Cash depositDamage waiver
On collection$300 to $800 in USD notesNothing to hand over
If nothing happensReturned after inspectionNot returned, it is a fee
Small damage, say $600Operator keeps the deposit and asks you for the restYou pay up to your capped liability, the insurer covers the repair
Serious damage or a write-offYou are liable for the full value of the vehicleCovered above your capped liability
Who decides the costThe operator, on the spotThe insurer's assessor
Getting your money backDepends on the inspection going smoothlyNothing to get back

Being straight about the trade: if nothing goes wrong, the waiver costs you money and a deposit does not. What you are buying is a known number instead of an unknown one, and no cash changing hands at either end of the trip. Plenty of people would rather take the deposit, and that option stays.

What is not covered

  • Driving outside Zimbabwe
  • Anyone not named on the booking
  • Driving under the influence
  • Wrong fuel, and damage to the underside off surfaced roads
  • Lost keys and lost documents
  • Tyres and glass, unless you add the extra

How a claim runs

  • Damage logged at return, against the collection photos
  • Assessment by the insurer, not by the operator
  • Your capped liability is charged to the card on file
  • The operator is paid direct, so they are not out of pocket
  • You are told what was logged and can contest it

Renter checks

Why an operator will hand you the keys

Operators are careful for good reason. A vehicle is often their whole business, replacement costs are in US dollars, and until now they have had no way of knowing anything about the person in front of them.

What we check

Your passport or national ID and your driving licence, read and checked for authenticity. A selfie matched against the document photo. Your address. For renters abroad, a payment card in your own name. Where you hold a British licence, we can also check your entitlement and endorsements using a DVLA code you generate yourself.

Once you are checked, you stay checked. The next booking takes minutes.

What operators see

Whether you are verified, and what happened on your previous hires across the network. Returned on time, returned late, damage logged and settled, damage logged and unpaid. Facts, not a score.

You are told whenever a check is run on you, and whenever anything is recorded against your name. If you disagree with something an operator has logged, you can contest it and your response sits on the record.

Your data

We hold identity documents and rental history because operators need them to make a decision. We do not sell your data on. You can ask to see everything held about you, and ask for corrections. Handover registers as a data controller in Zimbabwe and handles personal data in line with the Data Protection Act.

For operators

Your cars, your cash, your prices. Our demand and our checks.

Handover does not own vehicles and does not rent them. You keep ownership, your insurance, your pricing and your customer relationships. We bring you renters you cannot reach and information you cannot get on your own.

Diaspora bookings

Renters booking weeks ahead from Britain, South Africa and beyond, confirmed and paid before they land. This is demand a WhatsApp number cannot reach.

Check any renter

Including walk-ins you found yourself. Enter an ID number and see whether they have rented in the network before and what happened.

No more deposit arguments

Renters on the waiver leave no cash. Damage is assessed by an insurer and you are paid direct, so you are not chasing anybody.

Tracking and recovery

Trackers fitted at cost, with Onward recovery behind them. You know where your vehicle is, and so does someone else if it goes missing.

You are paid direct

The rental is paid to you, not to us. We never hold your money. We invoice you monthly for what you have used.

You still decide

Every booking comes to you to accept. You set your rates, your terms and your collection points. Decline anything you do not like.

What it costs you

Vehicle listing
$9 per vehicle, monthly
Listing, availability, booking management and support.
Renter check
$2 per check
Any renter, including your own walk-ins. Nothing charged when we hold no record on them.
Booking commission
8% of the rental
Only on hires we send you. Nothing on your own customers.
Tracker
$6 per unit, monthly
Hardware at cost, fitting included, recovery through Onward.

One condition

To look renters up, you have to log outcomes on your own hires. Three taps at return: clean, late, damaged, or damaged and unpaid. The register only protects you because other operators do the same, and it stops working the moment people take without giving.

Questions

The things people actually ask

Is Handover renting me the car?

No. The rental agreement is between you and the operator who owns the vehicle. Handover handles the booking, the checks and the support, and arranges the waiver if you take it.

Can I still leave a cash deposit instead?

Yes. Every operator sets a deposit amount, usually between $300 and $800 depending on the vehicle. If you would rather do it that way, choose the deposit at booking. The waiver is an option, not a requirement.

Is the waiver insurance?

The cover behind it is underwritten by a licensed insurer. Handover arranges it and is paid a commission by the insurer for doing so. We do not carry the risk ourselves and we do not decide claims.

What happens if the car is damaged?

Damage is logged at return against the photos taken at collection. If you took the waiver, the insurer assesses it and pays the repair, and you pay up to your capped liability. If you left a deposit, the operator assesses it and deducts from the deposit, and you are liable for anything beyond it.

Either way you are told what was recorded and can contest it.

Can I drive to South Africa or Zambia?

Not on a standard booking. Cross border travel needs the operator's written permission, separate paperwork and separate cover, and it is not included in the waiver. Some operators will arrange it. Ask before you book.

I live in the UK. Will my licence work?

A foreign licence is generally accepted for visiting drivers, and we recommend carrying an International Driving Permit alongside it. Check the current position before you travel, as requirements change.

How long does verification take?

Usually under a day once you have uploaded your documents. Leave more time if you are booking at short notice, and do it as soon as you book rather than the night before you fly.

Can someone else drive the car?

Only if they are named on the booking and have been checked too. Adding a second driver is free. An unnamed driver invalidates the waiver entirely, which is the fastest way to turn a small problem into a very large one.

What if the operator does not turn up?

Call the support line. We will find you another vehicle in the network or refund the booking fee in full. Operators who fail to turn up are removed.

Do you hold my rental money?

No. The rental goes to the operator directly. Handover takes only the booking fee, and the waiver premium goes to the insurer. We are not a payment service and we do not hold funds on anybody's behalf.

Flying home for Christmas? Sort the car now.

December books out early and the good vehicles go first. Verification takes a day, so there is no reason to leave it.